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Testimonials & Examples

Personal stories and experiences

All of our clients use the platform in different ways. They choose themselves which features of the platform they use, to fit their needs and budgets. We have a great record with clients who keep working with us! The main reason for this is that we have a solid platform and are open to feedback and developing new tools based on clients ideas.

Trinity Church Boston

Boston, MA, USA

We have a popular docent tour program with only one or two tours each day. We felt it was important to share that same information with all of the visitors that walked through our doors. This audio guide has been essential for the understanding of the underlying story of this national treasure. Guide ID has provided the perfect solution for us and we now are able to fully share the history and beauty of this sacred space.
Donna Stenwall, Tour Coordinator, Trinity Church Boston

New York Historical Society

New York, USA

We used Guide ID's Podcatcher's for our 2017 exhibition The Vietnam War. The system worked brilliantly for us. We were able to provide visitors with quick and easy access to multiple audio elements and sync sound videos with this one elegant system. It was also important to us that no headphones were involved since we wanted visitors to be able to talk with each other as they went through the exhibit.

The Guide ID sales and technical support teams were always helpful and pleasant. They spent a good deal of time answering our questions and helping us to plan our program. We would definitely work with them again.
Marci Reaven, Vice President for History Exhibitions, New-York Historical Society

Jewish Museum Berlin

Berlin, Germany

Feedback from our visitors in regards to the Podcatcher device is extremely positive - particularly in regards to the ease of use, the comfortable and light device and the idea to 'collect' content actively via the IDentifier sensors, hence being able to gather knowledge independently.

We are very happy to have Guide ID at our side as a reliable service provider and are more than happy to recommend any collaboration with them.
Barbara Thiele - Head Of Digital & Publishing - Jewish Museum Berlin

Museum of Fine Arts Houston

Houston, TX, USA

We were looking for a simple, seamless way to deliver audio in our special exhibitions, and the Guide ID system has been a great solution. Our visitors are happy with how easy the devices are to use, and on the backend, it is simple for us to upload content as needed and access analytic data. Additionally, Guide ID's attractive pricing has enabled us to provide our audio tours at no additional charge to our visitors which has resulted in a dramatic increase in tour usage.
Chelsea Shannon, Gallery Interpretation Specialist, MFA Houston

The National Maritime Museum

Amsterdam, The Netherlands

In 2015 we start working with Guide ID’s Podcatcher. We are very pleased and even more important, our visitors are very happy with the audio tour! The players are small but robust and very simple to use, perfect for the indoors and outdoors. Just as simple to use is the data reporting system and content management system. This feature makes content control easy. The audio tour is available in 11 languages. We wanted to offer in-depth information with an easy device without distracting the visitors; the Podcatcher does all that!
Vera Carasso - Director Museum Affairs - The National Maritime Museum

USS Midway Museum

San Diego, CA, USA

Our guests love our new Podcatchers and the Guide ID team provided a smooth, successful launch of the new equipment. Besides being simple and fun to use they are just the right size and weight for spending 3-4 hours walking around an aircraft carrier! We are excited about the data collection and reporting capabilities of the Guide ID system and look forward to utilizing all the technical functionality of the small but mighty Podcatcher to further enhance our guest experience.
Mark Berlin, Director of Operations, USS Midway

Museum Broekerveiling

Broek op Langedijk, The Netherlands

The audio tour is very well received over here! We are very pleased but even more important our visitors are very happy with your audio tour.
Starting from today, June 11th 2015, we are fully working with the audio tour on our boat. Within the organization everybody is getting very easily used to the system... And everybody is very positive!
Lisette Zijp, Curator, presentation and education

The Appeltern Gardens

Appeltern,The Netherlands

Guide ID was enthusiastic about our ideas from the start. We did not want just an audio tour, we clearly wanted something interactive. We are happy that they wanted to develop this with up and MapMyVisit in the result of that.
Ben van Ooijen, Director & Owner

Stockport Air Raid Shelters

Stockport, Greater Manchester, United Kingdom

We are using the Podcatchers for self-guided tours of the tunnels. Our visitors range from large school groups to groups of two in all age categories. The good thing about the Podcatcher is that it suits all of them. Also we are really interested to see what the results are from the usage data and our survey.
Katie Cavanagh, Curatorial Services & Projects, Stockport Council

Walker Art Gallery

Liverpool, United Kingdom

We chose the Podcatcher because it is so simple for visitors to use, but also because it requires minimal supervision from our visitor services team. We have a very diverse target group and needed something that would work well for a wide audience. The Podcatcher ticked all the boxes. The fact that we can also use the platform for visitor research and to promote our shop, café and special events is a great added bonus. We look forward to adding another tour for the David Hockney exhibition this coming October.
Ann Bukantas, Head of Fine Art, National Museum Liverpool

KPM Erlebniswelt Berlin

The unique porcelain exhibition

We can recommend the podcatcher, since it is easy to use. Besides, the system also allows an individual and flexible deployment and management of audio files as well as permanent monitoring
Barbara Gerster, Sales Manager, KPM

Plas Mawr

Conwy, Wales

We wanted to have a script with characters who interactive with each other and the visitors during the tour. We have achieved exactly this and are really happy with our tour. We use the Podcatcher as our handsets to offer the tour.
David Penberthy, Head of Interpretation CADW

Kröller-Müller museum

Otterlo, The Netherlands

We wanted something to offer in-depth information on our artworks and displayed objects. The main criteria was that the system had to be simple and not distract visitors. Since the launch we have developed many different tours because the process of creating a new tour is quick, easy and does not need a large budget.
Herman Tibosch, Education Coordinator

Kelvingrove Art Gallery & Museum

Glasgow, Scotland

We were looking for a system that we could easily update ourselves and that could be updated on a regular basis. Seeing as the Podcatcher platform lets us control our content and that it can be updated daily it is exactly what we were looking for.
(Content was recorded in-house)
John Ferry, Head of digital media

Royal Palace Amsterdam

Amsterdam, The Netherlands

The Royal Palace in Amsterdam provides a highlights tour to their visitors in 8 different languages and also two different children’s tours in two languages Even with this many tours there are still no complications in usage. There is a lot of confidence in the future development of the tours and adjusting them for temporary exhibitions.
Coordinator at the Palace