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Guide ID The Netherlands: call +31 (0) 570 572 202 or Email Dutch office

Guide ID Belgium: call +32 (0) 2 808 38 78 or Email Belgium office

Guide ID United Kingdom: call +44 (0)20 338 468 38 or Email UK office

Guide ID USA: call +1 347 523 8619 or Email US office

Guide ID France: call +33 (0)975 18 24 15 or Email France office

Guide ID Italy: call +39 (0)294751381 or Email Italian office

Guide ID Germany: call +49 (0)30 215 028 24 or Email German office

Guide ID Scandinavia: call +46 (0)84 468 04 15 or Email Scandinavian office

Terms & Conditions

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Head Office Europe

Guide ID

Maagdenburgstraat 22
7421 ZC Deventer
The Netherlands
* Please use this address for all inquiries, when returning products and all other activities via post.

Frits Polman

Managing Director

I founded Guide ID in 2003 with the idea to bring cultural information to as many museum visitors as possible. I'm a creative person and have lots of ideas for the companies future. Sometimes so many that I drive the rest of the Guide ID team crazy once in a while. I, of course, love my three kids, as well as playing tennis, snowboarding, hanging around with friends and travelling to other countries.

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Petra Brinkhof - de Rijk

Sales Manager

After 13 years of working in the international giftware business, I switched to the far more inspiring heritage world in 2005. In this sector I can combine commercial activities and my interest in art. I have a Masters in French and literature. Besides visiting museums, I love theater and concerts. Me and my husband have three kids, who love sports. At the weekend we either support the kids or do sports ourselves.

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Lisette Fühler

Account manager internal sales

At Guide ID I’m Accountmanager Internal Sales, so I will be responsible for keeping in touch with our clients and making sure they are all happy. After my Masters in art history and several years of experience in museums, I know something about telling stories to a broad audience from the ‘museum-point of view’. In my free time visit museums, love watching movies and series, read about interior design and enjoy the outdoors.

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Mitchell Brown

Customer Support Manager

Coming from a consumer electronics and gaming background, I really enjoy the challenge of mixing the old with the new. The old being the heritage and the new being our platform. The fact that I get to travel is a bonus. I was born in Bristol(UK) but I have been living in Holland for over 20 years. I love watching football, hanging out with friends and spending time with my wife and two kids.

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Jeff Danziger

Regional Sales Director -USA

I am a long time sales professional that came into the audio tour world six years ago and proceeded to fall in love with the museum and cultural attraction space. I particularly enjoy helping institutions bring their amazing stories to life. In the process, the travel, art and culture that comes with what we do inspires me every day. On a personal level, I enjoy spending time with my family as well as enjoying the outdoors and playing guitar.

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Roel Heremans

Business Manager Belgium

After finishing my Masters in The Netherlands, I returned to Brussels to work in the performing and visual arts. While making art, I discovered Guide ID and when I did, I just wanted to start working for them. I am the youngest of the Guide ID team and my colleagues always laugh with my Flemish accent. In my free time I love running, reading, dancing and going to vernissages.

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Joshua Stevenson

Business manager UK & Ireland

I consider myself very lucky to work for not only a company that is totally progressive, but also a company that can fulfil my passion for travelling. As Business Manager for the UK & Ireland, I am fortunate to be able to visit some really amazing places within my role. In my spare time when I am not visiting some of the British Isles best attractions, I love going to the cinema, visiting the theatre, eating out, and I also love spending precious time with my friends and family.

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Hendrik van den Boogaard

Head of hardware development

At Guide ID I am mainly responsible for hardware-related developments. In my spare time I like messing with the computer, watching tv series, playing some (board- or computer-)games (in which I usually try to find ways to cheat when I can't win), hanging out with my girlfriend and/or friends and the other usual stuff that people like doing. Although most of my non-tech colleagues at Guide ID seem to like sports, I don't, but I do regularly take the stairs when I get/leave home (which is 16 floors or 240 steps :)).

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Mark Hattink

Head of software development

After my studies, I rolled into a programming project for Guide ID and since never left. Computers, graphic design and music are some of my many hobbies besides playing pinball and pachinko (パチンコ). I also like to visit concerts/festivals and the cinema. As a tech guy I don't really care for sports either, the only sports in my life is karting.
Sometime in the future I hope to visit Japan. It's one of the few countries that really attracts me. じゃね !

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Susanne Brown - de Haas

Client Services and Office management

My job at Guide ID is to provide out clients with everything they need and help then with any issues or questions. I really enjoy my job, especially the contact with clients. I like to laugh a lot and have fun with colleagues. When I am not at work I really enjoy my family life with my little girl and husband, which is not Mitchell Brown by the way, but his brother.

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Wendy Altena

Client services

At Guide ID I am responsible for logistics, supplies and I am also one of the helpdesk team members. Within the helpdesk I work towards helping all out clients solve any issues they have and help answer all their questions. In my spare time I enjoy spending time with my family, cooking and going out to dinner. I have also just started doing sports again and really enjoy winter sports like skiing.

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Hans Dam

Service Engineer

At Guide ID I am responsible for all new on and off site installations. Besides this I support our helpdesk and development teams on a daily basis. I love all things technical and am always getting excited about new developments. My profession is electrical engineering and at Guide ID I am able to function in this profession. In my free time I enjoy good food and watching a great movie with my wife. I am a big fan of music and enjoy learning about the infinity of the universe.

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