Frits Polman

Managing Director

I founded Guide ID in 2003 with the idea to bring cultural information to as many museum visitors as possible. I'm a creative person and have lots of ideas for the companies future. Sometimes so many that I drive the rest of the Guide ID team crazy once in a while. I, of course, love my three kids, as well as playing tennis, snowboarding, hanging around with friends and travelling to other countries.

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Petra Brinkhof - de Rijk

Sales Manager

After 13 years of working in the international giftware business, I switched to the far more inspiring heritage world in 2005. In this sector I can combine commercial activities and my interest in art. I have a Masters in French and literature. Besides visiting museums, I love theater and concerts. Me and my husband have three kids, who love sports. At the weekend we either support the kids or do sports ourselves.

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Mitchell Brown

Customer Support Manager

Coming from a consumer electronics and gaming background, I really enjoy the challenge of mixing the old with the new. The old being the heritage and the new being our platform. The fact that I get to travel is a bonus. I was born in Bristol(UK) but I have been living in Holland for over 20 years. I love watching football, hanging out with friends and spending time with my wife and two kids.

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Hendrik van den Boogaard

Head of hardware development

At Guide ID I am mainly responsible for hardware-related developments. In my spare time I like messing with the computer, watching tv series, playing some (board- or computer-)games (in which I usually try to find ways to cheat when I can't win), hanging out with my girlfriend and/or friends and the other usual stuff that people like doing. Although most of my non-tech colleagues at Guide ID seem to like sports, I don't, but I do regularly take the stairs when I get/leave home (which is 16 floors or 240 steps :)).

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Lisette Fühler

Account manager internal sales

At Guide ID I’m Accountmanager Internal Sales, so I will be responsible for keeping in touch with our clients and making sure they are all happy. After my Masters in art history and several years of experience in museums, I know something about telling stories to a broad audience from the ‘museum-point of view’. In my free time visit museums, love watching movies and series, read about interior design and enjoy the outdoors.

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Jeff Danziger

Regional Sales Director -USA

I am a long time sales professional that came into the audio tour world six years ago and proceeded to fall in love with the museum and cultural attraction space. I particularly enjoy helping institutions bring their amazing stories to life. In the process, the travel, art and culture that comes with what we do inspires me every day. On a personal level, I enjoy spending time with my family as well as enjoying the outdoors and playing guitar.

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Joshua Stevenson

Business manager UK & Ireland

I consider myself very lucky to work for not only a company that is totally progressive, but also a company that can fulfil my passion for travelling. As Business Manager for the UK & Ireland, I am fortunate to be able to visit some really amazing places within my role. In my spare time when I am not visiting some of the British Isles best attractions, I love going to the cinema, visiting the theatre, eating out, and I also love spending precious time with my friends and family.

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Roel Heremans

Business Manager Belgium

After finishing my Masters in The Netherlands, I returned to Brussels to work in the performing and visual arts. While making art, I discovered Guide ID and when I did, I just wanted to start working for them. I am the youngest of the Guide ID team and my colleagues always laugh with my Flemish accent. In my free time I love running, reading, dancing and going to vernissages.

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Xaver von Treyer

Business Manager Germany

Born and raised in Italy, I relocated to Germany in 1988. I briefly left to get my Audio Engineering Diploma in Sydney and lived in Berlin ever since. I can proudly say ‘I am a Berliner’. For 20 years I was just a record producer, audio engineer and DJ, but 6 years ago I was thrown into the world of exhibitions by chance and I love it. Art, culture & technology really drive me. I like the challenge of diving deep into exhibition themes with the client and find the best possible solution to create a lasting visitor experience. I also love to ride bikes like I stole ‘em…

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Susanne Brown - de Haas

Customer Support Team

My job at Guide ID is to provide out clients with everything they need and help then with any issues or questions. I really enjoy my job, especially the contact with clients. I like to laugh a lot and have fun with colleagues. When I am not at work I really enjoy my family life with my 2 kids and husband, which is not Mitchell Brown by the way, but his brother.

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Wendy Altena

Customer Support Team

At Guide ID I am responsible for logistics, supplies and I am also one of the helpdesk team members. Within the helpdesk I work towards helping all out clients solve any issues they have and help answer all their questions. In my spare time I enjoy spending time with my family, cooking and going out to dinner. I have also just started doing sports again and really enjoy winter sports like skiing.

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Mirjam Koot

Customer Support Team

Being one of the latest assets at Guide ID, I provide, with enthusiasm and dedication all the help the customer needs, answer all the questions they have and try to solve all of the problems they run into, as soon as possible.
In my spare time I love to cook, love to hang out with my friends and i love to watch Netflix!

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René Wissink

Design & Customer Support Team

Working as an Interior Architect &Graphic Designer, I introduced Guide ID into a museum-project on Curaçao in 2009. Everything that has ties to Design at Guide ID has my attention.
Architecture, Design, Visual Communication & Arts are my joy in work. Father of two grown up kids and a great girlfriend. Love cooking, reading, photography, Netflix and visiting exhibitions.
Not a shopping type ;-)

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Hans Dam

Service Engineer

At Guide ID I am responsible for all new on and off site installations. Besides this I support our helpdesk and development teams on a daily basis. I love all things technical and am always getting excited about new developments. My profession is electrical engineering and at Guide ID I am able to function in this profession. In my free time I enjoy good food and watching a great movie with my wife. I am a big fan of music and enjoy learning about the infinity of the universe.

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Mark Hattink

Head of software development

After my studies, I rolled into a programming project for Guide ID and since never left. Computers, graphic design and music are some of my many hobbies besides playing pinball and pachinko (パチンコ). I also like to visit concerts/festivals and the cinema. As a tech guy I don't really care for sports either, the only sports in my life is karting.
Sometime in the future I hope to visit Japan. It's one of the few countries that really attracts me. じゃね !

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Hugo Klaassens

Development Team

Originally from the game design world, I figured out programming for games and for ‘real’ projects isn’t so different at its core. Creating code ‘puzzle pieces’ and putting them together to form a user-friendly ‘picture’ is what I enjoy doing, and I’m happy I can do lots of it here at Guide ID.
In my free time I enjoy playing games, watching various flavors of TV series, reading books in a park when there’s good weather, and ice skating in winter.

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Taco Wannee

Development Team

For more than 20 years I'm developing software, always keeping the user experience in mind. I did a great job designing software for cash registers for hairdressers, which I built from scratch and is now used by more than 300 hairdressers in the country.
Here at Guide ID I'm also working on software that is reliable and works smoothly.
Besides work I like to spend time with my family. We all like to go to museums, so with our Museumcard we go to museums frequently.

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Taco Eelman

Development Team

At Guide ID I’m working on the firmware inside the electronic devices. In my freetime I play korfball in Enschede. When I’m not busy with sports I’m usually playing games with friends, or watching a serie or good movie on my beamer at home. Of course in combination with a nice cold “Weizen” beer.

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